VPS or Dedicated Hosting - Reseller Account Transfers
If you are using assistive technology and are unable to read any part of the HostMonster website, or otherwise have difficulties using the HostMonster website, please call 866-573-HOST and our customer service team will assist you.
Skip to main content

HostMonster Web Hosting Help

VPS or Dedicated Hosting - Reseller Account Transfers

There are different ways that the WHM helps to transfer accounts to the dedicated server, as easily as possible. Here are the steps for the two most common ways.



Single Account Transfer

To help transfer a single account's content to the dedicated server follow these steps:

  1. Log in to the WHM.
  2. Click on Transfers.
  3. Click on Copy an Account From Another Server with an Account Password. (Does not require root access)
  4. Then fillout the following fields:

  5. Note: if you want to assign the account a dedicated IP then you would check the box next to Give new account an IP address.

  6. Click on Copy Account.

Once completed it will list that it was successfull and if it needed to change anything, like if it needed to change the username or password and why.

Transferring Multiple/single Accounts with Root Access

If you have root access and you need to copy multiple accounts and packages from another server, follow this,

  1. Log in to WHM.
  2. Go to the Transfer section.
  3. Click Copy Multiple Accounts/Packages From Another Server. (Requires root access, the other one doesn't)
  4. Enter the Remote Server Information.
    • Remote Server Type – The web control panel that the remote server is running, usually WHM.
    • Remote Server Address – The hostname of the source server that the customer is migrating data from. This can be an IP address or something that resolves to the IP address of their other server.
    • Remote SSH port – The remote SSH port you wish to use. By default, SSH runs on port 22.
    • Check SSH Connection – Check to test your ability to connect to the remote server.
    • Do Not Compress Transfers – Check to leave the transfer uncompressed. Compressing a transfer will use slightly more CPU from the source server, the transmitted data will be smaller and the transmitting time will be faster.
    • Use SSL – Check to encrypt the transmitted data.
    • Use Incremental Backups speed-up – Check to decrease the amount of time it takes to package the account on the source server. If a daily incremental backup is available, WHM will use that backup as a starting point. The system will then update the package before it is transferred.
    • Allow Override – Check to override the usual transfer process in favor of a customized script. The custom script must reside in /var/cpanel/lib/Whostmgr/Pkgacct on the server to which the account will be copied (local machine)
  5. Enter the Authentication information.
    • Login – Select the login method. If you select Root, you will need to enter the root password in the Root Password field below. If you select User, you will need to enter the remote account's username and password.
    • Authentication Method – Select the connection method. If you will select Password, and you are a Root user, you will also need to select a Root Escalation Method. If you select Public Key, you may need to enter a SSH Key Password.
    • Root Escalation Method – For User login only.
    • Root Password – The root password for the account.
    • Use FTP to Transfer – To use FTP as the alternative for transfer.
  6. Click Fetch Account list to display a list of accounts to copy.
  7. Select an account or accounts to copy. Select packages used by the account you're going to migrate.
  8. Click Copy.
Knowledgebase Article 223,774 views bookmark tags: account dedicated multi multiple reseller single transfer whm


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How to setup name servers for multiple cPanel accounts.
Knowledgebase Article 280,476 views tags: accounts custom dedicated multi multiple nameservers server servers

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 88,072 views tags: backup cpanel dedicated hosting restore server transfer vps

Maintaining your domain registration and hosting services within the same account allows you to manage both services with only one login password, making it easier for you to stay on top of everything related to your website. This article explains the process to transfer your domain to [% provinfo.n
Knowledgebase Article 1,660,780 views tags: domain faq registration transfer transfers

Related Help Content

In December 2016, ICANN implemented a few amendments to their <a href="https://www.icann.org/resources/pages/registrars/transfers-en">Transfer Policy</a>. In addition to regulating inter-registrar transfers for general top-level domains (gTLDs), the updated policy sets new requirements for domain tr
Knowledgebase Article 464,323 views tags: domain ownership transfer

This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.
Knowledgebase Article 45,546 views tags: dedicated file ftp root server transfer vps

Office 365 requires admins users to set up multi-factor authentication before they can use the account. If customers do not set up their multi-factor authentication within 48 hours, they may be locked out.
Knowledgebase Article 92,007 views tags: authentication factor mfa microsoft multi office

There are multiple reasons why a domain transfer may fail. This article explains several reasons why your transfer may be unsuccessful and what you can do to fix it.
Knowledgebase Article 244,281 views tags: domain transfer

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.
Video "How-to" Tutorial 1,171,306 views tags: account accounts cpanelutilities ftp login publish upload

Transfer Domain Registration: When a domain registration is transferred to us, we must register the domain name for a minimum of one (1) year. We only accept registrations for the .com, .net, .org, .
Getting Started Article 888,800 views tags: domain hosting nameservers started transfer

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 89,083 views tags: configserver csf dedicated firewall security vps

This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here